Last updated: December 27, 2025
Socialty is committed to protecting your privacy and personal data. This Privacy Policy describes how we collect, use, share, and protect your personal information in accordance with the General Data Protection Regulation (GDPR) of the European Union.
Socialty
Address: Kazani 2
Tax ID: 12345678
Email: [email protected]
Phone: +30 6973722552
For any questions regarding the processing of your data, contact us at [email protected].
When you create an account or use the platform, we collect:
For Consumers:
For Merchants:
When you visit the platform, we automatically collect:
We process your data based on:
We use your personal data to:
✓ Service provision: Platform operation and account management
✓ Communication: Updates about your account, points, rewards
✓ Security: Protection from fraud and abuse
✓ Support: Answering questions and resolving issues
✓ Improvement: Usage analysis to improve the platform
✓ Legal compliance: Fulfilling legal obligations
✓ Marketing: Sending promotional content (only with your consent)
We share data with trusted third parties who help us provide our services:
Bluehost (Hosting & Email Provider)
Your basic information (name, email) is shared with merchants whose loyalty cards you use, to provide you with rewards.
We may share data if required by:
We DO NOT sell, rent, or exchange your personal data with third parties for commercial purposes.
Your data is stored on Bluehost servers in the USA (outside the European Economic Area).
Safeguards:
We retain your personal data for:
| Data Type | Retention Period | |-----------|------------------| | Account information | While account is active + 1 year after deletion | | Transaction history | 5 years (tax obligation) | | Communication emails | Until consent withdrawal | | Technical logs | 6 months | | Support records | 2 years |
After these periods, data is deleted or anonymized.
Under GDPR, you have the following rights:
You can request a copy of the data we hold about you.
You can correct inaccurate or incomplete data.
You can request deletion of your data, unless we have a legal obligation to retain it.
You can request restriction of processing under certain circumstances.
You can receive your data in a structured, commonly used format.
You can object to processing for legitimate interest or marketing purposes.
You can withdraw your consent at any time (does not affect the lawfulness of prior processing).
You can file a complaint with the Hellenic Data Protection Authority (HDPA):
Contact us at [email protected]. We will respond within 30 days.
We take data security seriously and implement:
✓ Encryption: SSL/TLS for data transmission
✓ Password encryption: Bcrypt hashing
✓ Firewalls: Protection from unauthorized access
✓ Regular backups: To prevent data loss
✓ Limited access: Only authorized personnel
✓ Monitoring: Continuous monitoring for suspected breaches
In case of a data breach that poses a risk to your rights, you will be notified within 72 hours.
We use only essential cookies for platform functionality:
| Cookie Type | Purpose | Duration | |-------------|---------|----------| | Session Cookie | Maintaining user session | Until browser closure | | CSRF Token | Protection from CSRF attacks | Session | | Preferences | Storing language/settings | 1 year |
We DO NOT use:
You can disable cookies in your browser settings, but this may affect platform functionality.
The platform is intended for individuals 18 years and older. We do not knowingly collect data from minors. If we discover we have collected data from a minor, we will delete it immediately.
The platform does not use automated decision-making or profiling that would have legal effects on you.
We may update this Privacy Policy periodically. In case of significant changes:
We encourage you to review this policy regularly.
For questions, concerns, or requests regarding your personal data:
Email: [email protected]
Address: Kazani 2
Tax ID: 12345678
Phone: +30 6973722552
We will respond as soon as possible, and no later than 30 calendar days.
Thank you for trusting Socialty with your personal data.